Terms & Conditions


In accordance with the Distance Selling Regulations set out by the OFT, we provide you with:

  • Our business name, postal address and contact details
  • A description of the goods
  • The price including all taxes
  • Delivery costs
  • Arrangements for payment
  • Arrangements and date for delivery of goods (see our Delivery Policy)
  • The right to cancel your order (see our Returns Policy)

By agreeing to these terms and conditions you are agreeing to Caught Short Ltd’s delivery and returns policies.


The content of this site is provided free of charge for information purposes only. Caught Short Ltd tries to ensure that the information presented on the site is both true and accurate. However, Caught Short Ltd, its agents and its employees will not be held responsible or liable for any errors, omissions or inaccuracies occurring within this content.


Caught Short! "panties-to-go" WHEN YOU NEED A SPARE PAIR ® is a registered trademark of Caught Short Ltd in the UK and other countries. Other product and company names mentioned on our website may be the trademarks or registered trademarks of their respective owners.


All content and products included on this site including but not limited to website design, text, graphics, audio clips, visual clips, logos, button icons and the selection and arrangement thereof are the property of Caught Short Ltd, its product or content suppliers and are protected by UK and international copyright laws.

All Caught Short Ltd products are the property of Caught Short Ltd and are protected by UK and international copyright laws.

All software used on this site is either the property of Caught Short Ltd or its software suppliers and is protected by UK and international copyright laws.

ALL RIGHTS ARE RESERVED. Permission is granted to electronically copy and to print in hard copy portions of this website for the purposes of placing an order with Caught Short Ltd and using this website as a shopping resource only. Any other use of materials on this website including reproduction for purposes other than those noted above, modification, distribution, transmission, broadcasting republication, downloading or uploading without the prior written permission of Caught Short Ltd is strictly prohibited.

Product appearance and sizing

The colour accuracy of the colour-way options displayed within the site will vary dependent on a number of factors and as such should be seen only as representative. As part of its process of continuous improvement, Caught Short Ltd reserves the right to alter specifications and colours without notice. Consequently, products available may vary slightly in colour from that shown on the current site. We also try our hardest to ensure that colours are reproduced as accurately as possible though we cannot control differences that may occur through printing and technical issues online such as different browsers and monitors. All sizes are UK standard sizes unless otherwise stated. As a consumer you are protected by the normal laws of England, in particular The Sale and Supply of Goods Act 1994 (c.35) and the Consumer Protection Act 1987 (c.43)


Caught Short Ltd has taken all reasonable care in the preparation of the contents on this website, but makes no representation or warranty of any kind with respect to the operation of the site or the information, content, materials, or products included on this site. To the extent permitted by applicable law, Caught Short Ltd makes no warranty, express or implied, as to the accuracy, completeness or currency of the information contained in any of the materials on this web site. Caught Short Ltd reserves the right to change price and availability information without notice.

Caught Short Ltd shall not be liable to any person for any loss or damage that may arise from the use of any of the information contained in any of the materials on this website.

Caught Short Ltd reserves the right to decline orders for bulk or high value purchases.

Caught Short Ltd makes no representation or warranty, express or implied (including, without limitation, warranties as to quality or fitness for purpose) in connection with any product(s) supplied by it under these Terms. In any event, Caught Short Ltd’s sole liability and the user's sole remedy for any defective product(s) supplied under these Terms shall be the replacement by Caught Short Ltd of the defective product(s).

Caught Short Ltd shall not be liable for economic or financial loss or any special, indirect or consequential loss or damage whatsoever and howsoever arising.

No exclusions of Caught Short Ltd´s liability in these Terms shall apply to any damages arising from death or personal injury caused by the negligence of Caught Short Ltd or any of its directors, employees or agents or fraudulent misstatement.


You agree to indemnify and hold Caught Short Ltd, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable solicitor's fees, made by any third party due to or arising out of content you submit, post to or transmit through the Site, your use of the Site, your connection to the Site, your violation of the Terms and Conditions, or your violation of any rights of another person or entity.

HTML Links

Some hypertext (HTML) links on this website may lead to websites which are not under the control of Caught Short Ltd. Accordingly, Caught Short Ltd makes no representation or warranty concerning the content of these websites and accepts no responsibility or liability in respect of the material on any website, which is not under the control of Caught Short Ltd. Caught Short Ltd is providing these hypertext links to you only as a convenience, and the inclusion of any such hypertext link does not imply an endorsement by Caught Short Ltd of the linked site or imply any relationship between Caught Short Ltd and the hyper-linked organisation or individual.

Privacy Policy

By accessing or using the Caught Short Ltd website, you agree to the terms of the Caught Short Ltd Online Privacy Policy, as outlined below. If you do not agree to these terms, please do not access or use this site.

Collection of Personal Information

When you engage in certain activities on this site, such as registering, ordering products, or entering contests, Caught Short Ltd may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, Caught Short Ltd may require that you provide us with personal information, such as your name, mailing address, e-mail address, and other personal identifying information. When ordering products on the site, you may be asked to provide a credit card number.

When you submit personal information to Caught Short Ltd you understand and agree that Caught Short Ltd and its subsidiaries, affiliates and trusted vendors may transfer, store, and process your customer profile in any of the countries in which Caught Short Ltd and its affiliates maintain offices, including without limitation, the United Kingdom.

Caught Short Ltd collects this information in order to record and support your participation in the activities you select. If you order a product, for example, the information is used to mail to you the items ordered and to provide you with any benefits that may be made available to registered users. If you enter a contest, information is collected to qualify the entry and contact you regarding the contest or prize awards. Caught Short Ltd also uses information that you provide as part of our effort to keep you informed about special offers and other Caught Short Ltd products and services.

Caught Short Ltd recognises and appreciates the importance of responsible use of this information. If you do not want the information you provide to Caught Short Ltd to be used to inform you of other products and special offers from Caught Short Ltd, and you indicate this preference when you provide the information to us, we will honour your preference. In addition, Caught Short Ltd may selectively provide certain information to other companies or organisations that have products or services we think may interest you. If you do not want the information you provide to Caught Short Ltd to be shared with other companies, and you indicate this preference when you provide the information to us, we will honour your preference.

Governing Law and Jurisdiction

This website is controlled and operated by Caught Short Ltd from its offices in England. We make no representation that materials on this site are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited. Customers who access this website from locations outside the United Kingdom do so at their own risk and on their own initiative and are responsible for compliance with local laws, to the extent that any local laws are applicable.

All terms and conditions contained on this website shall be governed by and construed in accordance with English law. By using this website, you hereby submit to the exclusive jurisdiction of the courts of England and Wales for the resolution of any dispute arising under or in connection with these Terms or your use of this website.

Nothing in these Terms shall in any way be deemed to restrict or affect your statutory rights under English law.

For information on our Privacy & Data Protection Policy Click Here.

Use of Cookies

Cookies are small text files that web sites can send to your computer. A cookie can be thought of as an internet user's identification card, which tells a web site when the user has returned. Cookies are not computer programs, and can't read other information saved on your hard drive. They cannot be used to disseminate viruses, or get a user's e-mail address etc. They only contain and transfer to the web site as much information as the users themselves have disclosed to that web site.

Cookies make the interaction between users and web sites faster and easier. Without cookies, it would be very difficult for a web site to allow a visitor to fill up a shopping basket or to remember the user's preferences or registration details for a future visit. The Caught Short Ltd website uses cookies to allow customers to move from one part of the web site to another and to add items to the shopping basket without having to login repeatedly.

You can set your computer to reject cookies, but you should be aware that the Caught Short Ltd website will not work without them. For further information, look at www.aboutcookies.com

Removing Your Details

Removal of Personal Information

You have the right to remove your personal information and preferences. In order to do this please email us: [email protected] or write to: Caught Short Ltd c/o Mandeville Court, 142 Battersea Park Rd London SW11 4NB

Please include your name, address, and/or the e-mail address you registered with when you contact us. Please note that Caught Short Ltd is not responsible for the content or privacy practices of other websites that it may link to.